Holding quality of gentle softness, feeling the excitement to create each stitch and experience the joy and fulfillment of another project.
When placing an order and making payment, it confirms your acceptance of I Love Yarn Code of Conduct and Terms.
1. ORDER ( I Love Yarn reaches out to yet another yarn lover…)
1.1 Upon order, on line or otherwise, it confirms your acceptance of the terms and conditions.
1.2 Constant communication and feedback is key! Orders finalized and paid are processed without delay.
1.3 Payment methods: Credit/Debit Card, Direct Bank Transfer
2.1 I Love Yarn products are quality fabricated as well as natural products. We pride ourselves to maintain a high standard of quality products.
2.2 In event of any unfortunate defect or uncertainty, please contact us via WhatsApp, E-mail or Telephone without delay.
3.1 We have relations with reputable courier services who undertake to deliver products speedily and in good quality.
3.2 I Love Yarn takes care to package products, but cannot be held responsible for neglect or mel doing by couriers or their employees.
3.3 Your feedback is appreciated.
4.1 The I Love Yarn team is committed to provide experience based advice and support which you may request. I Love Yarn can however not be held responsible for the outcome of any projects undertaken. I Love Yarn embraces to support yarn lovers in executing their passion.
5 PRODUCT WARRANTIES
5.1 I Love Yarn guarantees the fair quality of our products would like to maintain this quality to you. You are urged to report any defects without delay, within 24 hours of delivery.
5.2 Replacements will be considered for packaging that has not been tampered with before opening.
6.1 Returns will be dealt with on a case by case basis.
6.2 All returns to be in their original packaging.
6.3 Products could be replaced. Delivery charges can unfortunately not be refunded.
6.4 For assistance use WhatsApp, Email or Telephone.